Lilo's Instore Gift Card

If you are unsatisfied with the product please contact us immediately. Refunds are only available within a 30 days after purchase.

We will not accept a refund if the product has been opened, damaged or used. It will be the customers responsibility to cover the postal cost to return the product and if returned in satisfactory condition a full refund of the product will be issued. Unfortunately refunds for delivery charges will not be given.

If item is purchased before 1pm the item will be dispatched the same day with an expected delivery time of 2-3 business days. If item is purchased after 1pm item will be dispatched the next business day. Please note that items will not be dispatched over the weekends. You can request to collect in store at the checkout if you would rather collect in store. Collections are usually ready within 2 working days.